The customer service and consulting sectors are undergoing a seismic transformation as advanced AI agents — powered by breakthroughs such as Anthropic’s Claude 4 and Google’s new Internet agents — step into roles that once demanded exclusive human expertise.

These days, small businesses can automate more tasks than ever — without writing a single line of code. Thanks to user-friendly tools like Zapier, Trello, and Google Workspace, you can streamline operations, save hours each week, and reduce manual errors.