Artificial Intelligence

The world of Human Resources is undergoing a profound transformation, driven by the rapid rise of artificial intelligence. As AI-powered tools become more sophisticated, they are reshaping every aspect of HR.

The future of consulting is not predetermined. It will be shaped by the choices that firms make today — whether to cling to the past or to boldly embrace the possibilities of the AI age.

The customer service and consulting sectors are undergoing a seismic transformation as advanced AI agents — powered by breakthroughs such as Anthropic’s Claude 4 and Google’s new Internet agents — step into roles that once demanded exclusive human expertise.

Before you dive headfirst into AI adoption, recognize that you're not just implementing new technology — you're entering a regulatory environment that's changing rapidly and taking on security and compliance risks that shouldn’t be underestimated.